FAQ

How can I stay at a Ronald McDonald House?
Contact the social worker at the medical care facility where your child is  being treated. Once they get your information to us, we’ll get you in as space allows.

How much does it cost to stay at a Ronald McDonald House?
Families are encouraged to donate $20 per night for their stay. However, if a donation can’t be made, families can still use our services. No family will be turned away because they can’t afford to make a donation.

Who is eligible to stay at the House?
Families with seriously ill or injured children (0-21 years of age) who are being treated at nearby medical facilities can stay in our House. All adults who stay in our House must present a current photo ID at check-in.

How long can a family stay at the House?
Each child’s treatment is unique, so a family’s length of stay at our House can vary from one night to several months.

Are meals provided?
Yes. Every night at 6 pm, there is a healthy, nutritious meal, thanks to Meals That Mend. In addition, families have access to a fully stocked pantry, breakfast items, and other non-perishable food items that are donated by our generous community.   

How can I support the House?
You can support our House in a number of ways.  We can’t operate without your help! Please use the links below to learn about the different ways you can make a difference.

How can I stay in a sleeping room at the St. Francis Ronald McDonald Family Room?
Please contact the social worker at St. Francis Medical Center to get a referral.

What happens if I can’t get in?
When we’re full, which routinely happens, you’re placed on a continually updated waiting list.  We hope to quickly have a room for you. In the meantime, you can visit our RMH and take advantage of the Meals That Mend program.